Business Basics for Catalog Retailers

Catalog retail is a world all it's own. Many considerations thatother retailers don't have to deal with are of utmost importanceto a catalog retailer. To name a few, the ordering process,warehousing and shipping must be streamlined for maximumefficiency. Maintaining a top notch inventory control andreceiving department is also very crucial to business success.Above all, however, a catalog retailer must have a qualitybusiness phone system.Considering the fact that the majority of customers will reachyou over the phone, it is paramount to be able to not onlyhandle call volume during peak times, but also to provide yourcustomers service representatives with the features they need todo their job well. Business phone systems should be capable ofnot only putting your customers in touch with you, but alsooffer routing flexibility, voicemail and forwarding options forthe administrative side of your company. Often, the differencemaker for catalog retailers is not the products th...